Digital Transformation
The energy sector company is in the digital transformation phase of moving from being a supplier of goods to a supplier of energy solutions. Get to know the PwC solution.
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How did PwC help?
What was the problem?
Follow industry standards through the ambition of achieving the goal of building long-term relationships with customers, providing scalable energy solutions.
- House: contractual maintenance.
- Solar: price, monitoring, efficiency checks and financing.
- Heating: financing and extended warranty.
What did we do?
Built with Salesforce technology, the solution has enabled sales, production and services departments to gain a significant competitive advantage.
- We provided a platform that allows the management of the main elements of the entire organisation: managers, back-office users, partners and door-to-door salespeople.
How did we do it?
This project allowed the energy sector company to communicate directly with partners through a portal (Community Portal).
- Easier delivery processes between technicians and customers.
- Greater speed and ease of business development.
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